Privacy Policy
Last revised: October 16, 2026
This Privacy Policy explains how [Legal Entity Name] ("Subsound," "we," "us") collects and uses personal information when you visit our website at subsound.net (the "Site") or play our games and use related services, including on third-party platforms (together, the "Services"). Platforms that host our Services, such as the App Store, Google Play and Steam, have their own privacy policies. Please read those as well.
Information we collect
Information you give us
- Contact information, such as your name and email address.
- Account information, such as the username and password you use for our games.
- Payment information. Purchases made through a third-party platform are processed by that platform's payment processor. We do not receive or store credit card numbers. We receive a transaction token so we can confirm the purchase completed.
- Marketing preferences and how you engage with our emails.
- Support messages and anything else you choose to send us.
Information collected automatically
- Log data: IP address (to know your country), browser type, date and time of visits, and how you use the Site.
- Cookies and similar technologies that remember preferences and help us understand Site traffic, including Google Analytics.
- Device data: device type, operating system, settings and network information.
- Usage data: platforms you play on, play time, game preferences, players you interact with, purchases, progress and other gameplay activity.
Information from other sources
- Third-party login: if you sign in with a service like Apple or Discord, that service may share information you authorize.
- Social media: information you or a platform share when you interact with our pages.
- Partners and public sources, such as marketing partners and data providers.
How we use your information
- Provide and support the Services, and notify you of important changes.
- Run social features, such as inviting friends to play.
- Research, analyze and improve our games. We may create de-identified or aggregated data for this purpose.
- Send marketing emails where the law allows. You can opt out at any time.
- Prevent fraud, cheating and misuse, and keep our systems secure.
- Comply with the law, enforce our Terms, and protect the rights and safety of Subsound, our players and others.
How we share your information
We do not sell your personal information. We share it only as follows:
- Other players may see your username, profile and in-game activity.
- Service providers that host, process payments, or provide analytics for us, limited to what they need to do that work.
- Business transfers, such as a merger, sale or reorganization.
- Legal requirements, when required by law or needed to protect rights, property or safety.
Your rights and choices
- Access or update your information in your account profile.
- Opt out of marketing using the unsubscribe link in any marketing email.
- Request access, correction or deletion of your personal information by emailing info@subsound.net. We may verify your identity first. You may use an authorized agent where the law allows. We will not discriminate against you for using these rights.
- Limit tracking by blocking cookies in your browser, using privacy tools, or opting out of Google Analytics at tools.google.com/dlpage/gaoptout.
Some requests may be limited where fulfilling them would affect others' rights or our legal obligations.
Data retention
We keep your information while you are an active player. If you delete your account, we delete your information within a reasonable time, considering its sensitivity, the risk of harm, and our legal obligations.
Children
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.
Links to other sites
This policy covers only our Services. We are not responsible for the privacy practices of third-party sites we link to.
Security
We take reasonable steps to protect your information. No internet or email transmission is fully secure, so please be careful about what you send us.
Changes to this policy
We may update this policy. We will post changes here, update the date above, and notify you of material changes where the law requires.
Contact us
Questions about this policy: info@subsound.net